news article
If you wish to see other news items use the pagination at the foot of the page to navigate.
| High Praise for Carntyne Staff |
|
At Bield we often receive thank you letters and cards from residents and their families. In a recent edition of the Care Commission newsletter a letter appeared from Bill and Sandra West and Janette Cant whose mother, Janet was a resident at Carntyne Gardens Care Home until her death in March this year. With their kind permission we have reproduced some extracts from the letter. Bill said: “The staff are superb and there always seemed to be sufficient of them on hand to provide the residents with almost one-to-one care”. The home has different techniques to ensure patients get the best care possible, including what they call “doll therapy”. The residents, when they are agitated are given a doll, which looks and fells like a real baby, to hold and to play with. This gives the residents a sense of security and has the desired effect of calming them down. When my mother went into Glasgow Royal Infirmary for the last few weeks of her life the staff in Ward 21 were excellent and caring. However, they had not come across the use of dolls for dementia, but after seeing the effect on my mother, they agreed that it could be very useful. Perhaps a practice that other care homes might adopt? My mother required food supplements which were stored in the fridge. However, the staff in the home realized that she was more likely to drink if it was served warm so they always heated it up in the microwave for her. Mother’s carers knew that she liked porridge and were happy to prepare it for her whenever she wasn’t feeling like eating the food on the menu for that day. She would sometimes wander around the home during the night, the carer on duty would make her porridge, even at 4am, if she wished. It was never a bother to them”. Bill’s wife Sandra added: “the whole place is beautifully kept and has a fresh attractive look, which is beneficial for both the residents and their families”. Janette added: “Dementia isn’t an easy illness to deal with. However, the staff in the Care Home all acted in a caring and loving way and helped the rest of the family and me come to terms with our loved ones condition. This, believe me, is no easy task! The three of us all agree that it takes a very special carer to look after those people unfortunate enough to have dementia or, indeed any kind of mental illness. In our family’s opinion, the staff of Carntyne Care Home are “SIMPLY THE BEST”. The whole family will always be grateful to Ann Butler and the staff at Carntyne for enabling Janet to live in a loving and dignified manner in her twilight years. |
| Fri, Jul 6, 2007 - 1:36 PM |
| << back to news list |
