Every Bield housing scheme has a dedicated Housing Officer and Property Officer. These office based staff work closely with scheme based staff to ensure service levels are of a high standard.
Housing Officers
Housing Officers will normally visit schemes on a monthly basis. They will meet with the Scheme Manager and any tenants who wish to discuss aspects of the housing service such as rent and benefits, transfers or other concerns. They will also visit tenants new to the scheme.
The Housing Officer will let the Scheme Manager know the date of the next planned visit which will be displayed on the scheme noticeboard. You can book an appointment either through your Scheme Manager or direct with the Housing Officer.
Click here to find your Housing Officers contact details.
Property Officers
Property Officers will normally visit their schemes once every three months to ensure that the buildings are maintained to a high standard. If major works are being carried out the Property Officer will visit more regularly.
Property Officers also organise the maintenance of the gardens and communal areas and authorise any requests for alterations or improvements.
If you wish to see your Property Officer, your Scheme Manager can book an appointment or you can arrange this direct with them.
Click here to find your Property Officers contact details.
