Tell us what you think

We try to provide services that our customers need. We want to make life easier for older people and those who care for them. It really helps us to know when we get things right so please tell us if we have made your day or you have a suggestion that will help us do things better.

By the same token if we have let you down we want to know about it. Please speak to your Local Manager or Housing Officer so we can put things right straight away.

We recognise that in certain circumstances a formal complaint is the best way forward. Please click here to view a brochure which provides more detail on making a complaint.

You can also make a formal complaint using our online complaint form.

We have a dedicated page that tells you more about how to make a complaints and the other options available to you.

Please read our Privacy & Cookies Notice to find out how we handle your personal information when you contact us.