COVID-19 - Latest Information

In this short video I wanted to provide you with my personal reassurance of the support Bield is providing for our community to protect your health and wellbeing supporting you during this difficult time.

In response to the Government’s announcement on 23 March 2020 there are some immediate actions we are taking

  1. Due to the restrictions on social gatherings all our dining rooms are closed.  For customers who have a meal service the meals will be delivered to your home. Where we have the capacity, this service will be offered to vulnerable people where a meal service is provided.
  2. We are only able to respond to emergency repairs. Please continue to report these using the normal telephone number. Your call is likely to go to an answer machine but please leave a message and one of the team will respond.
  3. Where possible staff are working from home and a resource plan has been developed that enables us to do this and continue to provide our service by prioritising essential tasks. Your patience is appreciated as we implement this.
  4. We are reaching out to our volunteer network to provide additional support for our customers where required. I will be writing to you to ask what help you need. We will also link in with local support as we are aware that there is already inspirational acts of kindness and I am hugely grateful to all involved.

Dr Lynne Douglas - Chief Executive Officer 

Telephone: 0131 273 4000. Email: hello@bield.co.uk

 

Frequently Asked Questions

The link below provides responses to some questions you may have about COVID-19 and what you should do as you are living in a property either owned or managed by Bield.

View FAQs

 

COVID-19 - Latest News and Information

The following articles provide the latest news and information provided by Bield, to our customers.

COVID-19 scams set to strike fear in Scotland’s older people

Posted on: 
8th April 2020

A SCOTTISH housing provider has issued guidance encouraging customers to be vigilant to scams emerging amid the COVID-19 pandemic outbreak.

Bield is asking customers to be mindful of...

View article

Notice to customers - Office closure - 24 March 2020

Posted on: 
25th March 2020

In order to protect Bield’s staff, customers and visitors, offices will be closed to visitors until further notice. If you require assistance please contact:

Telephone: 0131 273 4000
...

View article

THINK - Guidance for visitors

Posted on: 
23rd March 2020

I wanted to reassure you that we are following Government advice to shield our vulnerable Bield community but we need your help to avoid us having to take stronger action. Please ensure that...

View article