My Bield is temporarily unavailable due to a system upgrade. We are very sorry for any inconvenience this may cause. 

Applications for housing via My Bield are unavailable during this time, however, you can access an online application form here. Please note application processing times will be slightly longer than normal.

Existing tenants: please contact your Retirement Housing Manager in the first instance for any support you normally use the portal for.

New applicants: please contact our Customer Contact Centre by calling 03000 132 162 or emailing applicants@bield.co.uk for support.

Thank you for your patience while we complete this essential maintenance.

Updated 24 February 2026