Noticeboard Festive operating hours 2024 We wish everyone a Merry Christmas and a Happy New Year! Advance notice: Customer Contact Centre closed on Tuesday 10th December Our Customer Contact Centre will be closed for one full day to allow our staff to attend an important team meeting. Our first ever ESG report is here! We’re delighted to announce the publication of Bield’s first Environmental, Social and Governance (ESG) report. Remembering Alister Green: Former Bield CEO We were saddened to hear of the death of our first Chief Executive Officer, Alister Green. Celebrating one year of My Bield Registration is easy - join the growing community of My Bield users today! Bield announces leadership transition and celebrates recent achievements Bield is pleased to share an important update regarding our leadership structure and recent accomplishments. Bield celebrates prestigious awards for Leadership in Tenant Engagement and Equality We recently achieved a remarkable double win at two prominent industry award events. Bield bids farewell to Dr Lynne Douglas CEO steps down after five years. Oban wins ‘Town of the Year’ in prestigious Scotland Loves Local Awards We’re proud to have four Bield developments in the Oban area. Bield's Income Advice Officers help tenants save over £1.8m The Income Advice Officers offer guidance on charity and grant applications, as well as identifying benefits tenants may be eligible for. Dundee MP celebrates transformative housing in Dundee Leading trio of housing providers deliver 66 accessible homes. Bield shortlisted for three categories in the CIH Scotland Housing Awards The winners will be announced at a ceremony in Glasgow on Friday 8th November. Oakburn Park Day Care shines a light on Alzheimer’s awareness The touching event celebrated memories and embraced personal stories. Bield shortlisted for the TIS National Excellence Awards The winners will be announced at a ceremony in Glasgow on Thursday 7th November. Link Group and Bield Response 24 partnership offers customers enhanced digital service The move to a fully digital Alarm Receiving Centre involves partnership working between Link and Bield Response 24 (BR24). Paid research opportunity - how can an energy efficient home benefit you? This research is being run by TPXimpact for Changeworks, an environmental and energy advice charity. Important 'Holiday Club' information Due to new Government legislation, we regret to inform tenants that the 'Holiday Club' will no longer continue to operate. Beware of bogus callers If you're in any doubt as to whether a call is genuine, please contact us and a member of staff will confirm. New Bield repairs contract empowers local youth Apprenticeships are included in the community benefit contract requirements. Applying for PIP claim review if mobility award not increased due to reaching State Pension age Depending on your circumstances, you may be entitled to an increase in your mobility award. Transformative housing brings adaptive living to Dundee Leading trio collaborate to deliver 66 accessible homes. Join our Board! The closing date for applications is Monday 15th July. Loneliness Awareness Week Foxy the therapy dog brought smiles, laughter and a sense of companionship to tenants at our Clyde Court development. Dementia Awareness Week This robotic companion pet, based at the Bield Tech Hub in Linlithgow, aims to improve wellbeing and combat social isolation for those living with dementia. Donate funds for FREE when you shop online! Bield has renewed our partnership with easyfundraising in a bid to increase funds for social inclusion. Bield to launch new Customer Contact Centre The introduction of the Customer Contact Centre on 13th May 2024 is an exciting step towards a more connected, efficient and customer-focused future. Food Allergy Awareness Week Our staff have been working hard behind the scenes and have made some important changes to our meals service. Bield tenant completes 81-mile charity walk David Levin has raised over £2k for Scottish charity, Calum’s Cabin. Important notice: changes to housing application process From 1st April 2024, Bield, Hanover and Trust will have separate application and allocation processes. Easter operating hours 2024 Our offices will be closed on Friday 29th March and Monday 1st April for the Easter bank holiday. Bield sets the standard for tech-enabled care We are celebrating a triple award win for our progress in transitioning our homes towards digital telecare. Bield resident takes on challenge 'Walkie Talkie' David will be walking 81 miles to raise vital funds for Calum's Cabin. Changes to rents 2024/25 Thank you to all of our tenants who took part in our recent rent consultation. Bield appoints new Director of Assets We have appointed Drew Moore to lead our Strategic Asset Management Strategy. Reading your energy meters and getting more support with your energy We understand that energy matters can be daunting, and sometimes you need support. Bield launch 'My Bield' customer portal Register for My Bield before the end of February to be in with a chance of winning one of two £50 shopping vouchers! Managing energy bills and support with energy costs This advice can help those who find energy bills confusing and/or those who may be struggling with fuel debt. Priority Services Register The Priority Services Register is a free UK-wide service. Bield awarded ‘Excellence in Digital Engagement’ We have been recognised for our dedication to digital innovation and inclusion. Milngavie day care staff commended at Bield Staff Awards The Oakburn Park Day Care team was crowned 'Team of the Year'. Warm Home Discount applications open now Did you know you might be eligible for £150 off your electricity? Bield Staff Awards 2023 Congratulations to all of the winners and everyone nominated. Bield strengthens Board with appointment of new Chair Paul Edie was formally elected at our AGM in September. Bield tenants champion pioneering tech project Co-production is at the heart of our TAPPI project. New partnership with Changeworks We've partnered with Changeworks to deliver a new energy advice and support service. Help us vote for our Team of the Year! Voting closes at 5pm on Tuesday 26th September. TIS National Excellence Awards 2023 Bield are a finalist in the Excellence in Digital Engagement category. Scottish Housing Day 2023 Bield Director's decades of dedication to a career in housing. Home for You – Joint Allocation Policy and System Update A joint statement from Bield, Hanover and Trust regarding Home for You. Changes to Radio Teleswitch (RTS) electricity meters The BBC radio service that supports RTS meters is being phased out and is planned to end on 31st March 2024. Join our Board You could be the one we're looking for! New advisors save tenants tens of thousands Bield's Income Advice Officers help tenants save over £60,000 in 2023. Bield strengthens team with senior appointment We appointed a Chief Operating Officer in March to drive our next stage of growth. Local resident is riding high with community award win 92-year-old Bield tenant crowned Senior Community Champion of the Year. Bield Tech Hub officially opens in West Lothian The hub received stakeholder approval following its official launch last week. Coronation of King Charles III Our offices will be closed on Monday 8th May. Ambitious strategy aims to deliver global standard for ageing at home Bield puts innovation at its heart. Digital hub in Linlithgow welcomes tenants for first look Housing technology of the future unveiled as part of innovative project. Easter operating hours Our offices will be closed on Friday 7th and Monday 10th April. Bield win at the 2023 ITEC Awards! The International Technology Enabled Care (ITEC) Awards celebrate innovation within the sector.