Policies & Procedures

Business Development

File Description	File	Size
Asset Management Policy (SHR)		731KB
Energy and Environmental Policy		795KB
Strategic Asset Management Strategy		3MB

Care

File Description	File	Size
Duty Of Candour Policy 2024		361KB
Managing Restraint Policy		232KB
Medicines Management Policy And Procedures April		454KB
Prevention and Management of Falls Policy		212KB
Responding to Stress Policy		223KB
Safeguarding Adults Policy		277KB

Housing

File Description	File	Size
Antisocial Behaviour March 2019		637KB
Bield Allocations Policy April 2024		790KB
Bield Allocations Policy Easy To Read		279KB
CCTV Code of Practice		104KB
Charter of Rights for Service Users		76KB
Complaint Policy		447KB
Customer Care Principles		44KB
Data Protection Policy		524KB
Decant Policy May 2025		331KB
Home Loss And Disturbance Policy		396KB
Housing Managed Offenders Policy		203KB
Income Management Policy Approved Feb 2024		342KB
Medicines Management Policy And Procedures April		454KB
Powered Wheelchair & Mobility Scooter Policy		683KB
Rent Policy		242KB
Responding To Domestic Abuse March 2025		361KB
Responsible Pet Ownership Policy		409KB
Tenancy Management Policy		511KB

Governance

File Description	File	Size
Anti Bribery Policy Approved March 2025		377KB
Board Assurance and Risk Management Policy 2023		249KB
Board & Committee Members Expenses Policy		364KB
Code of Conduct for Board Members		374KB
Entitlements, Payments and Benefits Policy 2023		473KB
Fraud And Theft Policy February 2025		286KB
Membership Policy		70KB
Modern Slavery Statement 2025		273KB
Openness & Confidentiality Policy		326KB
Recruitment & Training Policy for Board and Committee Members		374KB
Succession Planning Policy		200KB
SHR Engagement Plan 2024-25		148KB
Scheme Of Delegation		383KB

HR

File Description	File	Size
Code Of Conduct for all Employees, Casual Workers & Volunteers		241KB
Disciplinary and Dismissal Procedure		251KB
Equality and Diversity Strategy		212KB
Gender Pay Gap Report 2024		245KB
Gender Pay Gap Report 2023		247KB
Gender Pay Gap Report 2022		247KB
Grading, Salaries and Increments		13KB
Grievance Procedure		179KB
Learning and Development Policy		245KB
Pensions, Life Assurance and Insurance Cover		166KB
Performance Development Framework		428KB
Performance and Development Framework Guidelines		821KB
Recruitment & Selection Policy		258KB
Whistleblowing Policy		202KB

ICT

File Description	File	Size
Freedom of Information & Environmental Information Policy - February 2024		407KB
Record Management Policy		104KB

Organisational

File Description	File	Size
Board Assurance and Risk Management Policy 2023		249KB
Financial Regulations March 2023 (web version)		282KB
Health & Safety Policy 2023		444KB
Procurement Policy 2023-2027		685KB
Treasury Management Policy 2022		551KB
Unacceptable Actions Policy Approved August 2024		306KB

Property Management

File Description	File	Size
Asbestos Management Policy		688KB
Estate Management Policy		85KB
Gas Safety Policy November 2022		619KB
Medical Adaptations Policy (Stage 3 Adaptations)		167KB
Property Management Policy		438KB
Responsive Maintenance and Void Works Contracts		180KB
Water Management Policy November 2022		567KB

Shared Ownership

File Description	File	Size
Shared Ownership Policy		184KB

Easy to read and large print

File Description	File	Size
Bield Allocations Policy Easy To Read		279KB
Income Management Policy Large And Easy To Read Approved		120KB
Unacceptable Actions Policy Easy To Read August 2024		116KB
Responding To Domestic Abuse Easy To Read March 2025		119KB
Responsible Pet Ownership Policy Large Print Easy To Read July 2021		377KB
Decant Policy May Easy To Read May 2025		177KB